Telecharge Reviews

Telecharge has an overall rating of 4.3 based on 79 reviews. Customer feedback on Telecharge is mixed: Telecharge reviewers highlight positive aspects like user-friendly interface, wide selection of events, reliable ticket delivery, which strongly appeal to theatergoers, concert enthusiasts, event planners. However, Telecharge is often criticized for its high service fees, occasional technical issues, limited customer support hours.

4.3/5.0

79 reviews

5 Stars

17

4 Stars

1

3 Stars

0

2 Stars

5

1 Star

0

All Telecharge Reviews (79)
julie-Ferrell
May 24, 2026
"Way Easier Than I Expected"
I needed to book accessible seating and wasn’t totally sure how the whole thing worked. I was kind of expecting it to be a hassle, like those things sometimes are, but telecharge made it surprisingly easy. The support person was really patient and helped me figure out the right seats without making me feel awkward about it or like I was asking too many questions. Anyway, it was all sorted quickly, and I got my tickets without any stress. Much better experience than I thought it would be
FRENCH
May 08, 2026
"Site worked fine for me"
The site worked fine on my end. Tickets loaded quickly, I didn’t run into any crashes, and my payment went through without a problem. if others are having issues, it feels like the kind of thing that should be preventable with a bit more testing
juliann_Mccormack80
May 05, 2026
"I had to send my tickets…"
I had to send my tickets to a friend kinda last minute and it worked fine. The steps was simple and I didn’t run into any weird issues or anything. I’d use it again.
robert_Fromm77
April 14, 2026
"Super quick delivery!!!"
I got them way faster than I expected!! Everything showed up just fine, no problems at all!!!
LUCAS
April 09, 2026
"Super easy to manage your account"
I changed my password and updated my tickets without any hassle. You just go in, make the changes, and it’s all straightforward.
GONZALEZ
April 03, 2026
"Seat selection was more frustrating than it needed to be"
Trying to pick seats was annoying. The seating map kept jumping around, and a few seats that looked available suddenly disappeared by the time I got to checkout. I did manage to get tickets in the end, but common sense says the process should be smoother than that. It took way longer than it should have.
SCHULTZ
March 23, 2026
"Pricing was sorta easy to understand upfront"
I liked that the fees and total were shown clearly before I checked out. There weren’t any weird surprises at the end, which is sorta all I was hoping for.
genevamodesto9175
March 21, 2026
"Event was canceled, refund still hasn’t shown up"
The event got canceled, which happens, but I figured the refund would be straightforward. I reached out to support and it’s been a lot of waiting around with not much to show for it. Still no refund yet, so that kind of says enough
ROBY
March 11, 2026
"Easy Ticket Changes"
I’m usually cautious about changing tickets because I worry about extra fees or something going wrong, but this was surprisingly easy. The process was clear, and I felt comfortable making the change without any hassle.
Arnold.hildebrand
March 01, 2026
"I had a promo code for…"
I had a promo code for a show and figured booking through telecharge would be quick, but i ended up feeling like I should’ve just skipped it. The promo code box was weirdly easy to miss, and I had to keep going back and forth just to figure out where to enter it. Once it finally applied, the discount didn’t look right at first, so I refreshed the page and nearly lost the seats I’d picked. The whole checkout process felt clunky and more stressful than it needed to be. I did get the tickets in the end, so it wasn’t a complete disaster, but I definitely had a bit of buyer’s remorse after dealing with all that just to use a simple discount code.
william2005
February 20, 2026
"Easy enough to use, just a little dated"
I used telecharge.com to grab some theater tickets, and it was straightforward. The seat map loaded fast, which I appreciated, and checkout didn’t drag on forever. Some of the pages do feel a little old-school, and I did have to go back once to double-check the fees, but overall it worked fine. Got my tickets without any hassle, so no real complaints.
Robin.gaynor
February 12, 2026
"Easy enough getting in"
I bought my tickets on telecharge.com and got the mobile tickets pretty much right away. I was kind of nervous since I didn’t print anything out, but they showed up on my phone and scanned at the theater just fine. Overall, it was all simple and worked like it was supposed to.
alexandria-Lown
February 09, 2026
"I called about my tickets and the person…"
I called about my tickets and the person I spoke with was really nice and got everything fixed fast. It was one of those calls where you expect it to be a hassle, like waiting forever, repeating yourself a bunch, getting transferred around, or having to explain the same thing three different ways, but none of that happened. They understood the issue, handled it quickly, and made the whole thing really easy. Super smooth experience.
martin1990
February 08, 2026
"I ran into a payment error at the…"
I ran into a payment error at the worst possible time, which made the whole thing way more stressful than it needed to be. Support did eventually fix it, but it took longer than I expected and I had to follow up twice before anyone gave me a clear answer. It got resolved in the end, but the timing and slow communication were frustrating
William_mowles83
February 07, 2026
"Fees were a bit much"
I used Telecharge to buy some theater tickets and the site itself was fine, no real problems with it. But the service fees kinda surprised me. By the time I got to checkout, the total was way more than I thought it was gonna be. I get that fees are normal, but these felt excessive just for buying tickets online. it makes me not wanna use them again unless I really have to.
William_quinlan86
January 26, 2026
"I paid with no problem at all, really…"
I paid with no problem at all, really. Everything went through smoothly and it was super easy.
bruce.Boyd
January 15, 2026
"Easy enough and I’d use it again"
I was looking around on a few different ticket sites because the show I wanted was either sold out in the spots I liked or the prices were getting ridiculous. telecharge ended up being the one place that still had seats available that actually worked for me, so I went with it. The pricing was straightforward too, which I appreciated because I hate when you get all the way to checkout and suddenly there are a bunch of surprise fees you weren’t expecting. The checkout process was quick, I got my tickets without any weird issues, and everything went through the way it was supposed to. Not really much to complain about, honestly. I’d definitely check there again next time, especially if they have decent seats left for a show I want.
leroy-Leigh
January 06, 2026
"Easy Ticket Purchase"
Got my ticket confirmation quickly after ordering. The email had everything I needed right there, the date, seat info, and order number were all easy to find, so I didn’t have to go searching around. The site was simple to use too, and checkout went through without any weird errors. Overall, really happy with the experience and I’d use Telecharge again.
ElenaSwink
January 04, 2026
"Easy Ticket Buying Experience"
I bought my tickets on telecharge.com it was straightforward. I found the seats I wanted without any hassle, and the checkout process didn’t drag on or make me deal with a bunch of unnecessary steps. Payment went through quickly, and the confirmation email showed up right away. Overall, I’d say it’s a solid site to use if you just want to get your tickets without making it a whole production.
norma.Preston
December 22, 2025
"Felt legit and got my tickets quickly"
I wasn’t totally sure what to expect at first, but using Telecharge ended up feeling straightforward. The checkout process was clear, my tickets came through right away, and the confirmation email had all the details I needed. I didn’t run into any weird charges or issues, which was a relief. Overall, it left me feeling confident and comfortable using them again for Broadway tickets

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